Shanghai, China - ChatLabs and Valtech are proud to announce their partnership to offer an innovative solution for complete customer 360° experiences on Salesforce in China. This partnership combines the CRM platform of Salesforce, the implementation expertise of Valtech, and the social channel native integration capabilities of ChatLabs to provide an accelerated solution that enables brands to adapt to local digital ecosystems faster, connect with their customers, and sell more effectively by creating automated hyper-personalized experiences on any social channel.
The three companies' solutions fit seamlessly together, with Salesforce's CRM platform providing the foundation for customer relationship management, Valtech's implementation expertise ensuring a comprehensive and efficient deployment, and ChatLabs' native integration capabilities enabling brands to engage and convert customers on any major social platforms. Together, they offer a truly comprehensive solution that enables brands to create automated hyper-personalized experiences that resonate with their customers, driving engagement and nurturing loyalty.