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Revolutionizing customer engagement with data & AI

In the video below, produced in partnership with Valtech and featuring our clients LS Eleven and Farnell, the team at ITN Business explores the kinds of experiences we are helping our clients create with data and AI.

  • Qaiser Mazhar, CTO at LS Eleven, explains how Valtech is helping consolidate and democratize data to support innovative customer experiences that drive engagement and loyalty for ASDA.

  • Nick Townend, Director of Product—Ecommerce at Avnet, tells ITN about how we’re helping CPC Farnell boost sales conversions with generative AI, enabling customers to speed up complex product searches.

Watch the full video below:

 

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Everybody is trying to create this amazing experience that attracts customers, and what we do to make this different is combining our deep tech, our data, and AI to create these amazing end-to-end experiences.

— Lindsay Ratcliffe, Senior Vice President for Products, Innovation and Data Services, Valtech, speaking to ITN

 

The business impact of data and AI

We partner with ambitious organizations to unlock real business impact from data and AI. Here are just some of the results we’ve helped achieve:

  • We have empowered UK retailer Matalan to scale the production of product descriptions. With our generative AI solution, Matalan can create 100 rich product descriptions in 30 minutes — something that took a day of work previously.

  • We used machine learning to help a global media company to deliver targeted promotions that resulted in a 113% uplift in views.

  • We harnessed Vertex AI to boost search conversion rates by 10% for online retailer Not on The High Street.

  • We enabled a global beverage retailer to achieve a $5.5M rise in weekly revenue through an AI-powered personalized marketing program.

Get in touch to learn how we can support your data and AI journey.

 

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